GENERAL INFORMATION

2012 Tickets

Tickets are now on sale. What are you waiting for?!

There is a maxiumum of 4 tickets per person/card/address for online sales and phones and 2 per person/card/address for walk in agents.

Ticket Instalment Plans are also available where you can pay smaller lump sums towards the final total. Click here to read more.

The following agents are our official websites, so please use them!

Online
SeeTickets.com, NME.com, HMVtickets.com, NationalExpress, Ticketmaster, Gigantic, lastminute.com, Stargreen, The Ticket Factory, Ticketline, , Tickets Scotland, Ticketqueen 01379 741106, Arena Ticket Shop 0114 2565567

On the phone
0871 231 0821
Calls cost 10p per min plus network extras

In person
City Hall - Sheffield
Crash Records - Leeds
Crucible Theatre - Sheffield
Jumbo Records - Leeds
Leeds Visitor Centre – Leeds (Face value for cash)
Motorpoint Arena - Sheffield
Other Tours  - Hartlepool
The Music Consortiums Vinyl Emporium – 124 Bold St. Liverpool

Selected HMV stores : Leeds Headrow, Reading Oracle, Birmingham High Street, Birmingham Bull Ring, Bristol Broadmead, Cardiff, Liverpool One, London Oxford Circus, London Trocadero, Newcastle, Nottingham Victoria Centre, Oxford, Portsmouth Commercial Road and Southampton

For our disabled customers, the 2 for 1 scheme will open on May 1st 2012. Applications cannot be submitted before this date.  To be eligible for the scheme, you will need to buy your own ticket in advance. You will need your booking reference number in order to apply for a free ticket for a carer or PA.

Further information including all conditions of the scheme will be on the website from 1st March and the application form for the 2 for 1 scheme will be available from May 1st 2012.

Click below to read Festival Republic's Festivals & Events T&Cs:

  - Ticket Terms and Conditions

 - Conditions of sale

 

Please note

All of the information below is liable to change but will be updated here regularly so please check back for the latest information.

Age Restrictions & I.D.

No unaccompanied under 16’s.  

Anyone under 16 must be accompanied by a ticket holder over 18 years old. Under 13 (12 and under) are admitted free but MUST be accompanied by a ticket holding adult.

Please note that there is no separate children's area or family campsite at this event. Families may chose to use Brown campsite which is traditionally quieter and more spacious.

ID MAY BE REQUIRED UPON ENTRY TO THE EVENT.

WE ACCEPT THE FOLLOWING FORMS OF ID ONLY:
o Citizen Card,
o Validate_UK
o Full or provisional photo card driving licence issued by the DVLA
o Passport
o Portman Proof of Age card
o Valid UK card bearing PASS hologram
o PASS card

So you don't have to keep getting asked to prove your age, show your I.D. and you'll get an Over 18 wristband. The Over 18 wristband tent opening times will be included here nearer the time.

Animals

No animals are allowed onsite at all other than registered guide and hearing dogs.

Eviction Policy

Leeds Festival is produced for the enjoyment of all those persons who attend. The licence is granted under strict conditions of attendance and public safety, prevention of disorder and prevention of public nuisance. Any person who disrupts the festival under any of the below sections will leave themselves liable for eviction from site. The decision as to the eviction will be at the discretion of the Eviction Manager following advice from Leeds Festival security staff and line managed by the Security Co-ordinator.

Persons will be liable for eviction under the following circumstances:

a)    Entering or being onsite without a ticket or relevant pass/ wristband
b)    Unacceptable, disruptive or anti-social behaviour**
c)    Having been arrested or cautioned in connection with a criminal offence, pending or post hand-over to the Police

**Unacceptable behaviour that can lead to eviction includes:
o    illegal activity;
o    breaching the terms and conditions of entry;
o    failing to submit to a search upon entry to the site;
o    offensive behaviour;
o    throwing hard objects in the direction of people;
o    encouraging others to behave badly by incitement;
o    preventing our security or emergency services reacting to a situation;
o    taking tents with the intent of burning them;
o    throwing gas canisters onto fires;
o    building or fuelling large bonfires;
o    committing a criminal offence but not arrested by the police;
o    in possession of unlawful drugs
o    unofficially selling  alcohol, tobacco, counterfeit or any unauthorised goods
o    ticket touting;
o    any other behaviour that leaves the premises licence holder open to prosecution or is not conducive to maintaining a safe event

EVICTION PROCEDURE:
All persons evicted from site will be processed via an onsite Eviction compound, situated near Yellow Gate. All persons presented for eviction by security will be interviewed by the Eviction Manager or Assistant who is independent from security and their details will be recorded in a database with their full personal details, a photograph, date and time and the reasons for eviction.

All persons who are to be evicted will be able to make a telephone call if they do not have a mobile phone in order to contact immediate members of their group and/or family, using a free phone service via the Eviction Tent or Eviction Welfare Tent.

Persons who are to be evicted will need to phone a friend on site to collect their belongings before their eviction as they themselves will not be permitted back into the event to find them. Leeds Festival will not be responsible for ensuring that they leave site with their belongings.

All evictees will be evicted from site via Yellow Gate and their wristbands will be removed to prevent them re-entering the festival.

All evictees will receive a letter detailing the eviction process and details of onward transportation.

Information Board

There will be information boards at each campsite caravan including a large "you are here map", latest running order information and other general information on all onsite services, facilities and entertainment.

Look after your wristband

Everyone on site must wear a wristband, and if yours is damaged or lost you may not be able to enter the arena and/or may be required to leave the site.  
So here are a few tips on looking after your wristband….

1.  Ensure your wristband is secure.  The clasp should be firmly in place and not slipping up or down.  The wristband must not be loose so check it cannot slip over your wrist.

2. Do not tamper with your wristband in any way.  The wristband often has loose ends which many are tempted to cut or burn off.  Do not do this.  If the ends are tampered with it increases the likelihood of losing your wristband as the ends may fray and/or can slip out of the clasp more easily.  Most wristbands have a warning which says “void if removed” and the promoter has the right to refuse entry if a wristband has been tampered with.

3. Do not tie knots or add anything to your wristband.  All bands are checked each time you enter the arena and at various checkpoints around the site.  Knots, plasters, tape etc. on your band will have to be removed to check the band properly and this will cause delays to you and others at the entrance.  Some people may be sensitive to the metal on some clasps.  If this is the case, do not put tape on the wristband, but protect your skin with hypoallergenic tape instead.

4. Keep your wristband safe.  Even if a wristband appears secure it may still be lost or stolen especially if you get involved in lively crowd activity, “moshing” etc.  The best way to keep your wristband safe, and to prevent the loose ends snagging or annoying you, is to wear an elasticated/towelling sweatband over the top or a long sleeved top with elasticated cuffs.  This way you will keep it safe but you will still be able to show it at checkpoints easily.

5. What if you have a problem?  As soon as you realise you have a problem, lost, damaged band etc. you must get help.  If you are outside the arena, go to the nearest wristband exchanges tent where someone will help and advise you.  When you get to the wristband exchange look for, and ask for, the Gate manager.  If you are inside the arena, do not leave, go to the arena entrance and, without leaving the arena, ask for the supervisor who will be able to help.

6.  Wristbands remain the property of Festival Republic until 12 noon Bank Holiday Monday August.

Lost Property

The Lost Property onsite service will be based in the Left Luggage Tent in the village and operational 24 hours from 2pm Wednesday 22nd August to 12pm Monday 27th August 2012.

When you report a lost item to Lost Property onsite, you will be issued with a festival lost property reference number. Please note that this is not the same as a police reference number.

The contact details for lost property enquiries post festival will be published here.

Opening Times

CAMPSITE AND CAR PARK OPENING TIMES
Opens: Early bird permit holders have access from 2pm Wednesday 22nd August.
Otherwise 3am Thursday 23rd August for standard weekend ticket holders.

Closes: Midday Monday 27th August.

Day ticket holders can only enter on the day their ticket states - the arena will open from 11am on Friday / Saturday / Sunday.

ARENA OPENING TIMES
Thursday 23rd August - 5pm [only for weekend ticket holders]
Friday 24th August - 11am
Saturday 25th August - 11am
Sunday 26th August - 11am

Remember that opening times are subject to health and safety inspections and can therefore sometimes be delayed but we will do all that we can to open on time.

Any changes to the running order are passed on to the HAT teams, the Information Tent and will be published in locations onsite, e.g. on the information boards by the campsite caravans.

Site map

The 2012 map will be available nearer the time.

Smoking

No smoking in public enclosed or working areas.

Terms & Conditions

Click below to read Festival Republic's Festivals & Events T&Cs:

 - Ticket Terms and Conditions

 - Conditions of sale

Conditions of entry

We cannot return return confiscated items and . SO PLEASE DON’T BRING IT IF YOU DON’T WANT TO LOSE IT!

The following items may not be brought into the site through the campsite gates:

o Aerosols over 250ml   
o Airhorns
o Alcohol in the possession of U18yr olds
o All gas canisters of any size (including nitrous oxide)  
o Any goods for unauthorised trading
o Any goods with unauthorised Reading/Leeds Festival logos
o Any items which may reasonably be considered for use as a weapon
o Audio recorders
o Chinese lanterns
o Excessive amounts of alcohol
o Excessive amounts of cigarettes
o Excessive amounts of food
o Fireworks
o Flares
o Generators
o Glass bottles, jars, containers
o Illegal substances
o Legal highs
o Megaphones
o Portable laser equipment and pens
Sound systems
o Unauthorised professional film or video equipment
o Unofficial tabards and reflective jackets
All items will be confiscated. You may be body searched at the entrances.

Persons suspected of carrying items that may be used in an offensive or dangerous manner, or carrying out illegal activities onsite may be searched.

Excessive amounts of food, cigarettes and alcohol will be refused entry to the site. Please only bring enough for personal consumption.

No animals are allowed onsite at all, with the exception of registered guide dogs.

In addition to the items not allowed into the campsite, the following items will not be allowed into the arena through the arena entrance:
the information below if repeated on page 9.
o Cans
o Disposable BBQs and permitted cooking stoves (see below)
o Drinks bottles *(other than sealed plastic water/soft drinks bottles under 500ml)
o Flags

All items will be confiscated and not returned.

*Sealed plastic water bottles 500ml and under and food for personal consumption may be brought into the arena.

Cameras are normally permitted for personal use. Cameras with telephoto lenses will not be allowed through the arena entrance. Professional cameras and video/audio equipment are strictly prohibited. Live video/audio recordings made without the permission of the artiste/promoter are prohibited.

Things you can and can't bring

The following items are not allowed to be brought into the site by ticket holders:

- Excessive amounts of alcohol ie more than for personal consumption
- Any alcohol in the possession of anyone under 18
- Excessive amounts of cigarettes ie more than for personal consumption
- Excessive amounts of food ie more than for personal consumption
- Glass bottles or containers
- Illegal substances
- Portable laser equipment or pens
- Unauthorised professional film or video equipment*
- Audio recorders
- Fireworks
- Flares or Chinese lanterns
- Generators (exemption for generators within campervans)
- Any goods with unauthorised Reading / Leeds Festival logos
- Any goods for unauthorised trading
- Any items which may reasonably be considered for use as a weapon
- Individual camping gas canisters (exemption for gas canisters fitted within campervans).
- Aerosols over 250ml
- Nitrous oxide and legal highs
- Megaphones
- Sound systems
- Air horns
- Spray cans
-  Unofficial Tabards or reflective jackets


*Pocket sized cameras for personal use are permitted for personal use. Cameras with telephoto lens will not be allowed. Professional cameras and video / audio equipment are strictly prohibited. Live video / audio recordings made without the permission of the artiste or premises licence holder are prohibited

Types of stoves which can be brought into the campsites:

- Disposable barbeques
- Meth stoves
- Trangia stoves
- Solid fuel stoves
- Gel stoves
- Green base camp cooker
- Firelighter stoves

In addition to the items above not allowed in the campsites, the following items will not be allowed to be brought into the arena:

- Alcohol
- Drinks bottles**
- Cans
- Disposable barbeques and other permitted stoves (as above)
- Flags
- Camping equipment

**Sealed plastic water / soft drinks bottles under 500ml are permitted through the arena entrance.

No animals are allowed onsite with the exception of registered guide and hearing dogs.

You may be body searched. Persons suspected of carrying items that may be used in an offensive, illegal or dangerous manner, or carrying out illegal activities may be searched.

All items will be confiscated / destroyed. You can no longer collect confiscated items on Monday morning. Please don’t bring items that are on the list above in the first place.